State Farm® Insurance Agent Justin Yetto

"We had a great experience working with Justin. He took the time to really go through our homeowners and auto policies and made updates based on what we actually need right now, which gave us more confidence that we're properly covered. He was attentive, easy to talk to, and offered helpful suggestions that ended up saving us some money. A few months after starting our policy with State Farm, my windshield cracked and needed replacing. Justin guided me through the process step by step, and everything was taken care of within 24 hours. Justin is polite, professional, and very accommodating and we're so glad we made the switch."

"Justin is a top notch agent who genuinely cares about his clients and people in general, which is hard to find these days. He was kind, communicative, detail oriented and very thorough during our process of obtaining insurance. I would highly recommend him to all!"

"I had an excellent experience working with Justin Yetto at his State Farm office. From the very beginning, Justin was professional, knowledgeable, and genuinely focused on helping me find the best coverage for my needs. He took the time to clearly explain all my options, answered every question with patience, and made the entire process smooth and stress-free. What really stood out was his responsiveness and attention to detail—he made sure I understood everything and felt confident in my decisions. It’s rare to find someone who combines expertise with such great customer service. I highly recommend Justin Yetto and his team to anyone looking for reliable, trustworthy insurance support. Truly a 5-star experience!"

"I do not believe that this agency is equipped or prepared to provide customer service in the way that State Farm describes as the benefits of working with an agent and agency staff. Justin and Jen lack genuine personalized service skills, policy tailoring ability and guidance that is helpful and trusted. Their work is sloppy and lacks attention to details. Encounters with Justin and Jen are abrupt. When I ask direct questions about my coverage and itemization of the fees being charged, there is a lot of round about descriptions provided to me with no clear answers. The price of coverage is high. If I have to pay that high fee for the coverage I need, so be it. But I have the right to know every detail of how that fee came about. When I ask further questions, I am told that I am rude, demeaning and I am the one going round and round. I expect that experienced customer service agents have enough knowledge of the products they represent to have poise when speaking with customers and be able to answers questions with clarity when asked. These folks act like it’s a bother to deal with you and you should know better than to ask. Honestly I see no value in use of Justin and Jen’s services. I’m willing to bet that any large direct service insurance agency would provide me with the same level of service without the fees that are imbedded in the charges for the promises of hometown value. My advice: Invest in time to fully understand the products you offer and level up on your customer service, communication skills and attention to details. I understand that State Farm pays you, but it’s the customer who has the choice of who to trust and invest in. I’ve been a customer of State Farm for 42 years and in that 42 years have had just two agents prior to Justin. NEVER had these issues with the other two agents. I’m moving on to a different local agent now who I believe has put the work in to fully understand the products and train their staff on how to provide customers with customer service that evokes trust, not frustration and more questions rather than answers. I realize this is just my opinion about my experience, and your experience may be different, but I felt it was beneficial to share it out to folks looking for honest feedback."

"Justin is thorough, kind and professional! Top tier service, ALWAYS! Can’t recommend this agency enough!"

"Jen Ringhoff was wonderful to work with, she helped my father with his insurance questions and she was extremely helpful and professional! Thanks Jen!!"

"I needed insurance for a new car and Chris Dollard coordinated everything with the dealership and made the process easy and in time so I could take delivery within a day. Thank you Chris and the Yetto agency for your great service !"

"I spoke with 2 gentlemen regarding different insurance options & each were professional, informative, & made sure I understood the benefits of the coverages thoroughly. Chris Dollard was exceptional & I could tell he cares about his customers. Justin Yetto also followed up to confirm all my questions were answered & ensured my coverages were tailored to my needs. Great teamwork gentlemen! Highly recommend anyone reviewing or looking for coverage options."

"I hardly knew anything about car and life insurance before working with Chris Dollard. Not only did he make the process simple, he gave me a great deal that I couldn’t refuse. Great guy, great smile. 👍🏾"

"Chris was amazing he did everything right made me so happy lowered my insurance I’m so happy 😁"

"If there were more stars I would provide them. Justin Yetto knows his business. Whether you are looking for home or auto insurance, or any other products he can provide he is a great listener, and offers all options to provide you peace of mind about your coverage. Whether you are a first time homeowner or a seasoned buyer, he does not push you to buy what you don't need . He will give you a competitive price and is a delight to work with. Justin provided coverage for me on the family home I just sold and now has provided coverage for my replacement home in NY. I will be buying my first NY based car soon and I will bundle. I strongly encourage you to call Justin first!"

"Justin Yetto and his whole team are very professional, kind, and thorough. Chris Dollard helped us save money on our car and rental insurance. Highly recommend for all your insurance needs!"

"Justin thoroughly reviewed both my homeowners and auto policies and made adjustments accordingly in alignment with my current needs to insure my coverage is sufficient. Justin gave me his undivided attention, listened and and provided alternative solutions/suggestions which enabled me to update my policies in a cost effective manner. Polite, pleasant and accommodating!"

"Thank you Mr. Justin"

"Always extremely helpful and pleasant."

"Justin was great! Very clear and thorough. He inspired confidence that he knew what he was doing and we were getting solid advice and great pricing (slightly over $2,000 less than what we had been paying annually)."

"Went into his office within a few minutes had a new car and renters policy,everything was explained. Great customer service."

"Justin was excellent. I settled on an insurance and he was thorough enough to earn the business of my other car."

"Sebastian provided a great experience for myself by providing first a great quote and then getting the coverage in place He has continuously provided updated info as needed"

"Switching our car insurance to State Farm with our Agent Justin was a great decision. He saved us a significant amount of money and took the time to explain additional ways we can qualify for future discounts. Justin even came right to our home, which made the whole process very convenient. He was professional, thorough, and focused on helping us get the best coverage while keeping our costs low. Highly recommend!"

"Jennifer R is so quick and efficient! Service and price are unbeatable!"

"great experience! Sebastian went above and beyond, answered all my questions and reassured me!"

"Justin and his Team Members demonstrate excellent customer service and professionalism!"

"I just wanted to say I was on line getting some quotes for my car insurance as my current one keeps going up every year. I did several quotes and the last one was State Farm. I was shocked when I got their quote. Exact coverage I wanted and it was approximately $800 less than Hartford and Progressive. I spoke to Sebastian and he took care of me on the phone. He was very patient and kind. I had my new ID cards that day. He took care of all the cancellation paperwork for me. If you want a lower insurance premium quote contact State Farm Insurance. My Chrysler 300 and I thank Sebastian."

"Justin and his team have been wonderful to work with. Justin is extremely professional, while being easy to talk to. My wife and I feel like he truly wants what is best for our growing family. Anytime we call, both Justin and Jen are quick to respond to any questions we may have. We feel like we’re in very good hands with Justin and trust him with all of our home, life, and auto insurance needs. We highly recommend Justin as your State Farm Agent!"